Hot Source this month is looking at inclusive or accessible design, in other words taking an approach to developing websites and other software where ALL users are catered for. This is not an issue about compromise but about best practice.
Recently I have had some experience of using some software called Dolphin Guide with my very partially sighted Grandmother. The software is designed to allow access to a windows based system and reads out your email, scans documents and reads aloud etc. All well and good but try booking a table at a restaurant at the Royal Opera House! I think before this experience I really hadn’t appreciated how inaccessible the majority of websites are. It is simple things like properly labeling links, a long page of click here, click here, click here, click here is no use to a blind user because they don’t know what they are going to get when they do click. Of course we have accessibility in our minds when we are designing sites but there is nothing like first hand experience to illustrate what this actually means to a user.
So off to Hot Source this week to find out more!